Ms Anna-Jane Surowiez-Lepper

a. entering into a friendship with Mrs G immediately after ceasing a professional relationship as her social worker without placing clear boundaries on the relationship, thereby creating confusion for Mrs G, who was a vulnerable elderly woman; b. exploiting the relationship she had developed with Mrs G for personal gain, namely by obtaining items of value and cash from her; c. failing to raise the conflicts of interest inherent in the friendship with her employer, the Wellington City Mission, or Mrs G at any stage; and d. abruptly ending the relationship when Mrs G sought receipts for the cash she had provided to her, leaving Mrs G distressed and uncertain about what had occurred.